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INTRODUCTION


These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Trinity Axis (“Company”, “we”, “us”, “our”), concerning your access to and use of TRIO Smart Vending Machine as well as any other media form, website or related, or otherwise connected thereto (collectively, the “TRIO”). You agree that by accessing TRIO, you have read, understood, and agreed to be bound and abide by these Terms of Use and our Privacy Policy. Trinity Axis reserves the right to change or modify these Terms at any time and in our sole discretion. By continuing to access or use TRIO, order, receive or use Services, you confirm your acceptance of the revised Terms and all of the terms incorporated therein by reference. Using or allowing the use of the TRIO Market Card ("TM Card") signifies acceptance of the terms and conditions described on this page.


NO LEGAL ADVICE


No attorney-client relationship or privilege is created by any service provided by Trinity Axis. The law is different from jurisdiction to jurisdiction, and may be subject to interpretation by different courts, however, by using TRIO, you acknowledge and agree that Trinity Axis and its affiliates are not providing legal advice or acting as your attorney, and you assume full responsibility for any consequences and costs associated with your use of TRIO and as it relates to your legal matters.


SERVICE & ACCOUNTS


By using TRIO, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms; (4) you are not a minor in the jurisdiction in which you reside; and (5) your use of TRIO will not violate any applicable law or regulation. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
You agree that Trinity Axis will not be liable for any loss or damage arising from your failure to comply with this provision.


USER CONTENT


TRIO may include features and areas which allow users to share or create content for advertisement purposes which includes but is not limited to documents, texts, code, or other media (“User Content”). As such, all users agree that by using our site they must abide by the following rules for posting content. 

  • User Content may not contain any pornographic, obscene, lewd, or otherwise unlawful material; 

  • User Content may not in any way constitute a violation of local, international, or state law;

  • User Content may not misrepresent, fraudulently depict, or depict claims not of your own;

  • User Content may not represent any promotions, solicitations, advertising, or political campaigning;

  • User Content may not contain any corrupted data, virus, or harmful or data collecting file;

We may restrict any User content in our sole discretion.

TRIO MANAGEMENT


We have no obligation to monitor TRIO for violations of these terms. We however reserve the right to take any legal action on anyone who breaches these terms at our sole discretion. Further, we reserve the right to restrict access to, limit availability of, disable, or otherwise manage the content/usage of TRIO. No provision in these terms shall restrict our ability to report users or share data with any law enforcement authority.


COPYRIGHT INFRINGEMENTS


We respect the intellectual property rights of others. If you believe that any material available on or through TRIO infringes upon any copyright you own or control, please immediately notify us using the contact information below.


INTELLECTUAL PROPERTY RIGHTS


TRIO and all its services are the intellectual property of the Company. This includes all code, data, software, video, audio, design, trademark, service mark, graphics, text, applications, and any content (“content”) displayed on TRIO. This content is protected by copyright laws. No content may be duplicated, copied, republished, reproduced, sold, exploited, or otherwise licensed without our express written consent. We reserve all rights to all content used in our services.


LICENSE


You agree to hold company harmless for any content you post. Additionally, you acknowledge that the company may in its discretion censor, redact, categorize, screen, change or otherwise delete any content you provided.


PAYMENT & SERVICES


You may purchase one or more of the services or products offered by the Company. Your purchase will only give you access to the particular Company product for which you have paid. Although the Company in its discretion may allow users to use one or more of its other Services if you meet requirements, you will not be able to use the Services without registering an account and paying for it specifically.

  • We reserve the right to change the cost of any of our Services.

  • To the extent permitted by applicable laws and regulations, no refunds will be offered.

  • Trinity Axis may use a domestic or an international third-party payment service, the latter of which could result in international transaction fees billed to your credit card, (collectively, the “Payment Service”), to collect payments for all fees. You acknowledge and agree that Trinity Axis is not liable for the Payment Service’s services, its site or any acts or omissions of the Payment Service.

MARKET CARDS

  • Ownership: The TM Card is the property of TRINITY AXIS INC.

  • Privacy Policy: Use of the TM Card is subject to our Privacy Policy, which can be found on our website.

  • Treat-as-Cash: The TM Card must be treated as cash.

  • Non-Transferable and Non-Refundable: The TM Card is non-transferable and non-refundable.

  • Liability for Loss or Damage: TRINITY AXIS INC. is not responsible for lost or damaged cards and for any fraudulent transactions made on the cards. We reserve the right to cancel or suspend the card. For assistance with lost or damaged cards for deactivating the card, contact us at support@trinityaxis.com or call +1 (484) 964-5500.

  • Not a Credit Card: The TM Card is not a credit card and does not have a deposit account. It is non-interest bearing.

  • Reloadable: The TM Card is reloadable. Cardholders can add funds at accessible TRIO Kiosks.

  • Balance Inquiry: Cardholders can view their balance at any TRIO Kiosk by scanning their TM Card.

  • Purchases: The TM Card can be used to make purchases at TRIO Kiosks.

  • No Expiry or Fees: The TM Card does not expire and has no inactivity or dormancy fees.

  • No Minimum Balance: The TM Card does not require a minimum balance.

  • Maximum Balance: The maximum amount that can be held on the TM Card at any time is $100.

  • Unauthorized Transactions: TRINITY AXIS INC. is not liable for unauthorized transactions. Cardholders are responsible for all transactions made with the card with or without their consent.

  • Dispute Resolution: For disputes or issues related to the TM Card, contact support@trinityaxis.com. Disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

  • Amendments: TRINITY AXIS INC. reserves the right to amend these terms and conditions at any time without prior intimation. 

  • Governing Law: These terms and conditions are governed by the laws of the state of Pennsylvania and applicable federal laws.

 

TRIO CUSTOMER APP

  • Age Restriction: The TRIO Customer App is intended for users aged 16 and older, with those under 18 requiring permission from a parent or legal guardian to use the Services and accept the Trinity Axis T&Cs. By accessing or registering with the App, users certify that they meet the age requirements and, if under 18, confirm they have obtained the necessary consent. Trinity Axis reserves the right to terminate accounts if a user is found to be under the minimum age and may request additional information to verify a user's age at any time.

  • Barcode Transactions: The barcode generated by the App can only be used at TRIO Kiosks that are compatible with the TRIO Customer App’s system. You must ensure the barcode is scanned correctly to complete your transaction.

  • Adding Funds​: The App does not support a virtual wallet. To add funds for purchases, you must visit a participating TRIO Kiosk. Payments can only be made via the TRIO Market Card and not through Credit Cards, Debit Cards, Google Pay, Apple Pay or any other means. 

  • Physical Market Card: Do not dispose of your physical TRIO Market Card after you scan it to link it to the App. The card will remain functional and can be used in conjunction with the App for future transactions.

  • Account And Barcode Security: You are responsible for safeguarding your account and barcode from unauthorized use. Do not share your login credentials or barcodes with anyone. Trinity Axis Inc. is not liable for any unauthorized access resulting from your failure to secure your account.

  • Acceptable Use of Services: The Customer agrees to comply with all Applicable Laws and any guidelines issued by Trinity Axis, taking full responsibility for all actions or omissions while using the Services, including any activities by others on the Customer’s behalf. Prohibited behaviors include breaching Trinity Axis’s T&Cs, disrupting the Services, compromising the TRIO Customer App's security, manipulating its functionalities, sending automated queries, using data collection tools, impersonating others, misrepresenting identity, collecting personal information, violating laws, or using unauthorized payment methods. Customers are also prohibited from using the Services for illegal activities, criminal behavior, or actions leading to civil liability. Trinity Axis may implement technological measures to detect fraud or abuse and reserves the right to suspend or terminate access to the TRIO Customer App or block use of the Services at its discretion without prior notice if fraudulent or abusive activity is suspected.

  • Intellectual Property Rights: The Customer acknowledges that all ownership, interests, and intellectual property rights related to the TRIO Customer App, including all content and materials, belong to or are licensed by Trinity Axis and are protected by relevant intellectual property laws. The Trinity Axis T&Cs grant no legal rights to the Customer beyond what is necessary to use the Services. The Customer will not gain any title or interest in the app or its contents and is prohibited from reproducing, sharing, or using the app's materials without prior written consent from Trinity Axis or the respective owner. Trinity Axis name and logos, as well as other trademarks or service marks shown on the app, belong to Trinity Axis, its affiliates, or third parties. Customers are not permitted to use these trademarks without written approval from Trinity Axis and the relevant trademark owner.

  • Maintenance And Updates: Trinity Axis may maintain the TRIO Customer App by releasing updates, bug fixes, or upgrades at its discretion, without any obligation to do so, and the Customer has no claims regarding the frequency or absence of such releases. The Customer consents to Trinity Axis remotely sending and automatically installing updates or changes to the app, which may modify its settings, layout, or features. Trinity Axis may also alter the app’s design or functionality without prior notice and does not accept responsibility for any resulting issues. The company can suspend or terminate the app’s operation for maintenance or other reasons without liability, and the Customer’s only recourse is to terminate the Trinity Axis T&Cs. The Customer acknowledges potential risks, including bugs or security vulnerabilities that may expose personal data to malicious third parties, and agrees not to hold Trinity Axis liable for any damages caused by such actions.

  • Limitation Of Liability: To the maximum extent permitted by law, the disclaiming entities shall not be liable to you or any third party for any direct, incidental, special, indirect, consequential, exemplary, or punitive damages of any kind, including but not limited to damages related to lost profits, loss of data, business interruption, or any other commercial losses. These limitations apply to all claims arising out of or connected to the use of the TRIO Customer App and its content, such as balances, promotions, promotional value, related products and services (including, but not limited to, the redeemability of card codes or promotions), third-party services, third-party materials, or user-generated content. This exclusion of liability applies regardless of the legal theory involved (whether contract, warranty, tort—including active, passive, or imputed negligence—product liability, strict liability, or any other theory) and even if the disclaiming entities have been made aware of the possibility of such damages. In no event shall the total liability of the disclaiming entities, based on any legal theory, including contract, warranty, tort (including negligence), product liability, strict liability, or otherwise, arising from or related to the use or inability to use the TRIO Customer App, exceed the amount of any fees paid for the Services. This cap on liability does not extend to other fees or costs, such as the cost of any card code, promotional value, or products or services purchased using a card code or promotional value.

  • Indemnification: You agree to defend, indemnify, and hold harmless Trinity Axis, its customers (such as vending operators), independent contractors, service providers, consultants, and their respective directors, employees, and agents from any claims, damages, costs, liabilities, and expenses (including reasonable attorneys' fees) that arise out of or relate to: (a) your use of the TRIO Customer App; (b) any content or ideas you provide; (c) your violation of these terms and conditions; (d) your infringement of any rights of others; or (e) your conduct in connection with the TRIO Customer App. Trinity Axis reserves the right to control the defense in any legal action brought against it.

  • Governing Law: These Terms and Conditions are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to Pennsylvania's state courts' exclusive jurisdiction.

  • Force Majeure: No party shall be held liable for any delays in processing or failures to perform caused by events beyond their reasonable control. These events may include fires, telecommunications disruptions, utility or power outages, equipment malfunctions, labor disputes, riots, war, terrorist attacks, vendor or supplier nonperformance, acts of God, or other unforeseen circumstances. However, this provision does not affect or excuse your liabilities and obligations under Section 10, including responsibilities for reversals, chargebacks, claims, fines, fees, refunds, or unfulfilled products and services.

 

BILLING ERRORS


If you are not satisfied or believe there has been an error in billing, please contact Customer Support by emailing us at support@trinityaxis.com


TERMINATION & SUSPENSION


These terms of use shall remain in full force and effect while you use TRIO. Without limiting any other provision of these terms of use, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of TRIO, to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms of use or of any applicable law or regulation. We may terminate your use or participation in TRIO or delete your account and any content or information that you posted at any time, without warning, at our sole discretion. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

The Customer can terminate the Trinity Axis T&Cs and the TRIO Customer App at any time by uninstalling the app from all their mobile devices. By doing so, the Customer agrees to irrevocably waive any remaining prepaid and unused balance, with no entitlement to refunds. Trinity Axis may also suspend or terminate the T&Cs or the app if the Customer abuses the Services, violates the T&Cs, fails to comply with requests for information, engages in illegal activities, causes harm to Trinity Axis or third parties, or remains inactive for over five years. Upon termination, the Customer must stop using the Services and uninstall the app, with Trinity Axis reserving the right to delete all Customer data. Trinity Axis will not be liable for any termination-related consequences, and any terms intended to survive termination will remain valid.


INTERRUPTIONS


There may be interruptions of your service at times. As such, we do not guarantee that the service will be available. This may be caused by hardware, software, or other technical errors or delays. We reserve the right to make any changes, repairs, updates, or revisions to TRIO. You agree that the company cannot be held liable for any loss or damage which arises from the interruption of the service.


DISCLAIMER OF WARRANTIES


TRIO is provided on an as-is and as-available basis. You agree that your use of the TRIO and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the TRIO and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the TRIO’s content or the content of any websites linked to the site and we will assume no liability or responsibility for any

  • Errors, mistakes, or inaccuracies of content and materials,

  • Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site,

  • Any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein,

  • Any interruption or cessation of transmission to or from the site,

  • Any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party,

  • Any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via TRIO. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the site, any hyperlinked website, or any website or featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services. as with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.

 

LIMITATIONS OF LIABILITY


By using our service, or any portion of TRIO, you agree in no event our employees, directors, or agents be liable to you or another party for any damage including by not limited to: loss of revenue, special, punitive, loss of data, direct, consequential, incidental, indirect, exemplary, or any other damages arising from your use of TRIO


INDEMNIFICATION


You agree to, indemnify, defend and hold us harmless, affiliates, and all of our agents, directors and employees from any damage, claim, liability or demand, including expenses and attorney’s fees arising out of:

  1. Your use of services;

  2. Use of TRIO;

  3. Breach of these Terms of Use; or (4) Any illegal act. We reserve the right to assume exclusive defense and control of all matters which you indemnify us, and you agree to defend such claims.


ATTORNEY FEES


Any action or proceeding related to or arising from this Agreement, in which company is a party and judgment is entered in against yourself, you shall be responsible for Trinity Axis’ attorneys’ fees and costs.


MISCELLANEOUS


This policy along with any other terms of use or rules posted by the Company constitute the entire agreement between yourself and company. If we fail to enforce or exercise any term, provision, or right herein, it shall not operate as a waiver of such provision. If any term or provision of this policy is found by a tribunal to be unenforceable or void, that provision shall not invalidate the entire agreement and shall be severable from this policy. Such terms shall not affect the enforceability of the remaining agreement. In the event that we assign our rights to another company, we shall not be liable for any loss or damage caused during the assigning.


PRIVACY POLICY


We care about data privacy and security. Please review our Privacy Policy. By using TRIO, you agree to be bound by our Privacy Policy.


CONTACT US


In order to resolve a complaint regarding TRIO or to receive further information regarding the use of the Site, please contact us at support@trinityaxis.com

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